Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,322 reviews

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204 Rachadapisek Road, Huai Khwang, 10320 BANGKOK, Thailand

Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huai Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,322 reviews

TripAdvisor Rating  4.5/5  1,770 reviews

Certificate of excellence 2023

Quaint but enhancements needed

TripAdvisor rating 4.0/5

law t TripAdvisor review

The service is pleasant and consistent with staff members who go all out to assist guests. The facade of the hotel is amazing with high ceilings and majestic furnishing; albeit slight dated. The Swiss club lounge was a good respite from the sweltering heat, with sincere and accomodating team members like Khun Pimm, Khun Mon, Khun Sommon and Khun Pek (trainee). I appreciate the assistance by front office associates like Khun Bell and Duty Managers, Kenneth and Jeb, and even the executive housekeeper, Khun Jane, who constantly checks in with me on my room condition. The restaurant breakfast service was amazing and they were able to turn around seatings quickly. The bar was a pleasant place to have a nice drink and/or snack and Khun Ram was great at recommending menu selections. Certainly, I spent considerable time at the spa and Khun Poy and my therapist, Khun Nadia were ever so amicable and helpful. A recurring issue which the hotel management must address would be the smoking and etiquette within the premises by mainland Chinese guests. They are also seen removing their shoes and placing their feet on tables and bantering loudly across the hall. First, stricter enforcement is needed. People were observed smoking right at the hotel foyer on the steps and staff do nothing about it. Second, the aircon vent system needs to be upgraded. The smoke could be coming from anywhere and it's challenging to detect which room/guest is responsible. Clearly, there are no smoke detectors in the rooms or they are simply not sensitive enough. I regret that I will be taking my business elsewhere the next time I visit Bangkok. Other hotels appear to come down hard on noise disturbances, improper etiquette and smoking. This property seems to be too flexible and lenient in its approach. Sam Jay Yeo (Dr.) Accor Live Limitless (Diamond) Singapore

Location is near MRT, good breakfast.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Feel comfortable stay Swissotel

Dear Ms. H., Greetings from Swissôtel Bangkok Ratchada! Thank you very much for taking the time to share your experience following a stay at the Swissotel Bangkok Ratchada. It's delightful to hear that you were pleased with our location and breakfast. Please accept our heartfelt appreciation, and I look forward to welcoming you back in the near future. Best Regards, Pimmada Musigapan Guest Relations Manager

Comfortable staycation

TripAdvisor rating 5.0/5

Lakshan K TripAdvisor review

I had a very comfortable stay with Swissôtel Ratchada, starting from checking, the guest service manager “Keneth” was really helpful, all the staff members of the hotel are pleasant and welcoming. I recommend this hotel for guest who likes a luxury and a comfortable staycation. Joseph Karunanayake- Sri Lanka

Dear Mr. Joseph Karunanayake, Greeting from Swissôtel Bangkok Ratchada Thank you very much for taking the time to share your experience during your stay at Swissôtel Bangkok Ratchada, And the compliment to our staff who providing you with excellent service. It is our goal to provide a wonderful stay to each and every guest. We are happy to create a memorable stay for you. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

Comfortable and friendly staff

TripAdvisor rating 5.0/5

NorthStar04559533378 Business - TripAdvisor review

Comfortable and friendly staff It's been a long time since I visited since COVID-19. The staff there also changed a lot. However, a staff member named LookPad recognized me. I was impressed. And I felt happy. I would like to thank all the staff. I promise to visit again within a few days. 편안하고 친절한 직원 코로나19 이후로 정말 오랜만에 방문했습니다. 그곳의 직원들도 많이 바뀌었어요. 그런데 룩패드라는 직원이 나를 알아봐 주었습니다. 나는 감명을 받았으며 심지어 행복하다고 느꼈다. 모든 직원에게 감사의 말씀을 전하고 싶습니다. 며칠 안에 다시 방문할 것을 약속드립니다.

Dear NorthStar04559533378, Greetings from Swissôtel Bangkok Ratchada Thank you very much for taking the time to share your experience during your stay at Swissôtel Bangkok Ratchada, And a compliment to our staff for providing you with excellent service. It is our goal to provide a wonderful stay to each and every guest. We are happy to create a memorable stay for you. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

Perfect location and staff

Customer review rating 4.5/5

Ian H. Families - Confirmed reviews ALL

A short stay but one that was very enjoyable as the whole experience was top quality

Dear Mr. h., We are delighted to hear your kind feedback after your departure from our hotel. Thank you very much for taking the time to share your experience following a stay at Swissotel Bangkok Ratchada. It has been our great pleasure having you as our guest. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

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Other web-users rate our hotel

  • 1,221 reviews 9.2/10 Location
  • 1,351 reviews 7.4/10 Room
  • 1,655 reviews 8.7/10 Service
  • 21 reviews 6.9/10 WiFi
  • 604 reviews 8.9/10 Breakfast
  • 573 reviews 8/10 Cleanliness
  • 172 reviews 9.8/10 Wellness Area
  • 154 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.