WEBVTT JC: THE APPROACH, A DIFFERENT KIND OF CARE FOR THE BABY AND THEIR WHOLE FAMILY. EMILY RIEMER TAKES A LOOK. >> WHAT DO YOU THINK WHEN YOU LOOK AT HIM? >> HOW LUCKY I AM. EMILY LUCKY THAT TWIN BOYS, FINN : AND MACK, ARE MAKING PROGRESS, LITTLE BY LITTLE, DAY BY DAY. MOM, SHANNON CARLSON, CAME TO BRIGHAM AND WOMEN'S FOR AN ULTRASOUND AT 24 WEEKS; A ROUTINE TEST WITH A FRIGHTENING FINDING, THE BOYS NEEDED TO BE DELIVERED. >> THE DOCTORS WERE AMAZING, THE NURSES WERE AMAZING. THEY ARE THE REASONS THESE BOYS SURVIVED. THEY REALLY ARE. EMILY: AND NOW, 11 WEEKS LATER, THE BOYS ARE AMONG THE FIRST PATIENTS IN THE HOSPITAL'S NEW NICU AREA. PERHAPS THE BIGGEST CHANGE, THEY ARE TOGETHER IN A PRIVATE ROOM, COMPARED TO THE ORIGINAL OPEN BAY ENVIRONMENT. DR. MICHAEL PRENDEGRAST IS ONE OF THE NICU DIRECTORS. SOT, -- >> WE WANTED TO DESIGN THIS TO BE FUNCTIONAL FROM THE MEDICAL, CLINICAL AND NURSING TEAM BUT ALSO TO CREATE AN ENVIRONMENT THAT ALSO PUT THE PATIENT AND THE FAMILY AT THE CENTER OF IT. EMILY: THOSE CHANGES CAN MAKE A BIG DIFFERENCE. A 2014 STUDY IN THE JOURNAL PEDIATRICS FOUND BABIES IN SINGLE-FAMILY ROOM NICUS WEIGHED MORE AT DISCHARGE AND REQUIRED FEWER MEDICAL PROCEDURES, DUE TO MORE DEVELOPMENTAL SUPPORT AND FAMILY INVOLVEMENT IN THE SINGLE ROOM ENVIRONMENT. AND THE OTHER IMPROVEMENTS, THE OUTDOOR TERRACE, THE LARGE FAMILY ROOM, THE NATURAL LIGHT EVEN LIVE MUSIC TO SOOTHE BABIES AND FAMILIES. THEY ARE AIMED AT MAKING FAMILIES MORE AT HOME WHILE THEY'RE HERE. SOMETHING SHANNON CARLSON APPRECIATES. >> THEY ALL MAKE YOU FEEL LIKE YOU'RE A PART OF THEIR FAMILIES AND SO ARE THE BABIES. SO FOR ME, IT'S VERY IT'S THE ONLY PLACE I'M COMFORTABLE. EMILY: THERE ARE 27 PATIENTS IN THIS NEWLY OPENED AREA, AND WHEN IT'S DONE IN NOVEMBER OF 2017, THE UNIT WILL HAVE 66 BEDS. IN BOTH PRIVATE ROOMS AND A SEMI