Fidelity Mobile Banking

3.7
8.09K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.
Updated on
Mar 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Contacts
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
7.87K reviews
Kate Salifu
March 28, 2024
I opened an account not long ago and i was asked to download the app thinking it was going to make everything easy for me but NO! I have installed and uninstalled the App more than 5times when i fill everything required of me then it will load and tell me error something something πŸ™„πŸ™„ try again later and it's been given me the same feedback since February to this March and is still doing that why????????
6 people found this review helpful
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Fidelity Bank Ghana Limited
March 28, 2024
Hello Kate, thank you for bringing this to our attention. We are deeply sorry to hear of your experience. Please visit the nearest branch with your Ghana card for a resolution. We look forward to seeing you.
Adwoa Safowaa
March 5, 2024
Transactions are now so difficult to make on this app especially after I was asked to uninstall and install it again gosh! And oh if you had some money in there before uninstalling, after installing the app you lose everything. After going through the hustle to successfully make a transaction it doesn't even show your accurate account balance. It has become so painful to use this app and they keep debiting the account anyhow. They also have poor customer care help lines. Do better Fidelity!!
6 people found this review helpful
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Fidelity Bank Ghana Limited
March 7, 2024
Hello Adwoa, thank you for bringing this to our attention. We are deeply sorry to learn of your experience. Please share your details via wecare@myfidelitybank.net for a prompt resolution of all your concerns. We look forward to hearing from you.
Evans Narh
February 8, 2024
I can't print any receipts anymore. Each time I am asked to update the app, but when I get to the store, it says I am up to date. When I try to print, sometimes the app just goes off. Please fix whatever bug is disturbing the app. It's too frustrating using this app.
11 people found this review helpful
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Fidelity Bank Ghana Limited
February 19, 2024
Hello Evans, thank you for bringing this to our attention. We are sorry to hear of your experience and would be happy to assist. Please share your account details via wecare@myfidelitybank.net for a resolution.

What's new

Hot fixes and feature enhancements:
-Card Services improvement
-Retail Internet Banking access control
-Rate my App and customer feedback